Enrolment Officer

Protocol are working with a Further Education College that is seeking dedicated Enrolment Officers to join their dynamic team and play a vital role in supporting student admissions. This role involves ensuring a smooth and efficient enrolment process for prospective students. If you are passionate about education, customer service, and making a difference in your community, this could be the perfect opportunity for you!

Hours: Flexible hours
Salary: £12.40 per hour plus holiday pay
Location: Altrincham, Stretford, Cheadle, Marple, and Stockport

The Role:
Working under the guidance of the Admissions Team Leader, you will be responsible for assisting students throughout the enrolment process, ensuring a positive and seamless experience. Duties include verifying documentation, providing information on courses and funding, assisting with online applications, and maintaining accurate records.

You will need to:

• Provide excellent customer service to prospective students and their families

• Accurately process enrolment forms and verify required documentation

• Communicate effectively with internal teams to support student admissions

• Be flexible and available during peak enrolment periods

• Be prepared to work at short notice when required

Previous experience in an educational or customer service setting is advantageous, but not essential, as full training will be provided.

Why this assignment?
This college group is committed to shaping brilliant futures – for students and staff alike. They believe in unlocking potential and creating a supportive and inclusive environment where everyone’s contributions are valued. With strong ties to businesses, industries, and universities, they are dedicated to elevating skills, creating opportunities, and transforming lives.

Exceptional Benefits Package:

• Onsite Costa Coffee & subsidised staff canteen

• Employee Assistance Programme (supporting both you and your family members)

• Tailored Professional Development Plan

• Free onsite parking

About Protocol:
Protocol are the specialist full-service recruiter dedicated to education, training, and skills. People are at the heart of everything we do. We place people first. We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, we’ve got the right role for you, with a wide range of temporary and permanent positions available in education and training.

The legal bit…
Protocol National Ltd trading as Protocol are acting as an employment agency for this vacancy. As a result of the volume of applications we are currently receiving, we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received, then regretfully your application will not be taken forward on this occasion.