Library and Digital Assistant (Temporary – 6 Months)

University Campus in Rotherham
Temporary (6 months)
37 hours per week
£11.44 per hour

 Are you passionate about providing excellent customer service and supporting digital services? A University Campus in Rotherham is looking for a Library and Digital Assistant to join the team! This is an exciting opportunity to gain valuable experience within a dynamic library environment.

 Role Overview.
As a Library and Digital Assistant, you will provide frontline support to library users, assisting with both physical and digital resources. Your role will involve delivering exceptional customer service, managing digital platforms, and supporting library operations.

Key Responsibilities.

• Assist students and staff with library services, both online and in-person.
• Help users with accessing and navigating digital resources.
• Handle administrative duties related to library functions.
• Provide excellent customer service and guidance to library users.

Ideal Candidate.
We are looking for someone with a background in customer service or administration, preferably in a public sector or library setting. You should be proactive, well-organised, and have great communication skills to support users and collaborate effectively with the team.

Key Skills & Experience.

• Experience in customer service or administrative roles.
• Ideally, experience within a public sector or library environment.
• Strong digital literacy and the ability to assist with library systems.
• Excellent communication and interpersonal skills.

Protocol is proud to be Disability Confident Committed. We are happy to make any reasonable adjustments at any stage of the recruitment process. Please let us know if you need any support.

About Protocol: Protocol is a specialist full-service recruiter dedicated to education, training, and skills. People are at the heart of everything we do. We place people first. We’re more than just a recruitment agency—we pride ourselves on offering ongoing support and aftercare through our expert team. All our candidates also benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, we have the right role for you, offering a wide range of temporary and permanent positions, from lecturing and training to support roles.

The legal bit…

Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and references.