Job Opportunity: Attendance Support Officer
Location: Southampton 
Hours: Monday – Friday, Full-time, 8:30 AM – 5:00 PM (1-hour unpaid break)
Contract: Temporary, Ongoing

Protocol are working with an established college based in Southampton in their search for an organized and proactive Attendance Support Officer to help keep our students engaged and on track. If you’re a clear communicator who loves working in a busy environment, this could be the perfect role for you!

Key Responsibilities:

• Monitor Absences: Process student absences, ensuring records are updated and all relevant staff are notified.
• Support Attendance Alerts: Track and follow up on students flagged for attendance concerns.
• Engage with Parents/Guardians: Contact families to discuss absences and ensure concerns are addressed.
• Administer Text Notifications: Send absence texts to parents/guardians of students under 18 and handle any queries.

What We’re Looking For:

• Strong communication and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Passion for supporting students and working within a team
• DBS on the update service 

Apply today to get started! 

As a Disability Confident business, we warmly encourage applications from people with disabilities. The protocol is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

About Protocol

Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first. We’re more than a recruitment agency – we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone. Whatever your career goals, we’ve got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits – your future is in good hands.

The Legal Bit

Protocol National ltd trading as Protocol is acting as an employment agency for this position. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion. 

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