Credit Controller

About the Company

The Protocol Group is a market-leading recruitment agency servicing the Education, Skills and Training sectors. We’ve been in the game for over 27 years – our brand is strong and well-known. Our fun, vibrant finance team is looking for a Credit Controller to join them permanently.

Job Description

The key responsibilities of a Credit Controller will include but are not limited to:

  • Chasing and monitoring outstanding debts via various communication methods
  • Ensuring that details of debts are correctly recorded
  • Escalating and reviewing debt with internal stakeholders
  • Monitoring bank position to ensure robust cash flow & working to reduce aged debt
  • Posting Cash Receipts daily
  • Raising ad hoc and weekly Invoices
  • Ad hoc administrative duties

The Successful Applicant will have


  • Have demonstrated experience working in a Credit Control position.
  • Have experience working with existing procedures to achieve targets for debtor days and cash collection.

Must have:

  • Have excellent interpersonal skills both written and verbal.
  • Be a team player and committed to providing excellent service.
  • Have a keen attention to detail.
  • Confident telephone manner

What’s on Offer

A fantastic opportunity to shape and help drive the business forward.

  • Performance related bonus
  • 25 days annual leave FTE plus Bank Holidays
  • Health care plans – Bupa & Wellbeing app, including employee assistance programme and 1:1 fitness and lifestyle coaching
  • Payday breakfast
  • Social events
  • Birthday day off
  • Fridge Fridays (a choice of alcoholic and non-alcoholic drinks available)
  • Casual dress code
  • Flexible holiday allowance – buy / sell
  • Discounted gym memberships

To apply for this role, please email your CV to or call 0115 977 5555!

Get in touch with us today!

Ready to start your journey with The Protocol Group?


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